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ghandte
05-03-2010, 10:52 AM
I have been searching for the answer and I am coming up empty. I would like to know what is the right thing to do. Do you charge the customer the Paypal fees if they want to pay with Paypal or is that my responsibility to pay for those?
TIA
Glenda

MsJCreations
05-03-2010, 11:44 AM
When I participate in group buys, the host of the group buy charges a paypal fee. But if your selling on etsy or anywhere else you might want to add the fee in the cost of the item or add it to the shipping cost.

Barbara Jean
05-03-2010, 12:32 PM
I don't charge the customer the paypal fee, I just absorb the cost. I hadn't thought about adding it in to shipping and handling like Jess said, I may consider that.

GrandmaJ
05-03-2010, 02:31 PM
I've never used my paypal. What are the fees!?!

FRANCISBEL
05-03-2010, 05:35 PM
I don't charge the customer the paypal fee, I just absorb the cost. I hadn't thought about adding it in to shipping and handling like Jess said, I may consider that.

Same like you.....

K's kustom bows
05-03-2010, 08:42 PM
i have been just eating the fees, i may ad it to shipping, but feel like the customer will think im ripping them off since they will see the postage on the box/envelope. But, they charge a fee on the shipping cost w/ paypal so where do you stop? lol

ghandte
05-04-2010, 12:48 PM
Thanks ladies. I am so confused about Paypal. I helped a lady out a week ago and sent her 2 little appliques. She sent me payment of $1.54 to cover my cost and the paypal fee. 34 cents went to paypal. So now I just had a lady send me payment and I included $1 to cover the paypal fee. But paypal didnt take any money for a fee. I'm so confused. Anyone know why that happened?

FRANCISBEL
05-04-2010, 06:54 PM
If you send a invoices when the person pay pp get the fee,but if the person send you the money and put personal pp don't take anything......

ghandte
05-04-2010, 08:18 PM
Thanks Francisbel but I didnt send an invoice to either one of them. They asked me for my paypal addy and sent me the money. So who knows. lol

K's kustom bows
05-04-2010, 08:56 PM
I have no idea, but today i refunded someone $2 for part of the shipping fee, and paypal took 5 cents of that for a fee... so they charged a fee on the money they already charged a fee on.... grrr...

FRANCISBEL
05-04-2010, 11:10 PM
Thanks Francisbel but I didnt send an invoice to either one of them. They asked me for my paypal addy and sent me the money. So who knows. lol

This is the way they choice for do the payment some put personal and then you don't will charge the fee

This money is being sent as a:Gift, Living, expense, Payment owed, Other,Cash Advance

the other choice purcharse and you will charge the fee here

This is a purchase of:Goods, eBay Items, Services

Barbara Jean
05-05-2010, 07:14 AM
Thanks Francisbel but I didnt send an invoice to either one of them. They asked me for my paypal addy and sent me the money. So who knows. lol
Just like francisbel mentioned, whether you invoiced or not they can send it as a "gift" and paypal will not charge fees. Maybe they did it this way.

ghandte
05-05-2010, 07:36 AM
This is the way they choice for do the payment some put personal and then you don't will charge the fee

This money is being sent as a:Gift, Living, expense, Payment owed, Other,Cash Advance

the other choice purcharse and you will charge the fee here

This is a purchase of:Goods, eBay Items, Services

Just like francisbel mentioned, whether you invoiced or not they can send it as a "gift" and paypal will not charge fees. Maybe they did it this way.

Thank you very much ladies. I understand more now. :)

momtotwins
05-07-2010, 01:09 AM
What are the percentage of fees that pp charges? Isn't it different if the person pays using the check option? I wouldn't even know how much to add the price for fees. I have always just absorbed the cost too.

ghandte
05-07-2010, 10:47 AM
I went to The Fee Calculator - Calculates PayPal service fees and charges (http://thefeecalculator.com/index.php?amount=24.00&i=want&submit.x=40&submit.y=15) to help me figure out my paypal fees. Vanitha had this posted in an old thread from a year or so ago. Very Very helpful.

clovertine
05-11-2010, 08:34 PM
Like some of the others mentioned, I consider the PP fees in my shipping. Shipping from my website is not the exact shipping for items, it includes the mailer/box, PP fees, shipping, ink, etc.

K's kustom bows
05-11-2010, 08:36 PM
see i have been eating the costs of these things. The mailer packages, tissue paper, all of that. I feel like i am over charging them, or they will think that if i charge over what the box says when they receive it.

KayeLle
05-16-2010, 07:57 PM
on my esty i have debated putting it into the shipping cost as well. Shipping is an estimate and normally they have over paid, but then I throw in an extra clip or something to cover it.

jesseka
05-21-2010, 07:24 PM
This might help you determine how much to charge. Paypal fee calculator.
http://www.rolbe.com/paypal.htm

pretend4u
05-22-2010, 08:35 AM
This might help you determine how much to charge. Paypal fee calculator.
PayPal Fee Calculator by Ryan Olbe (http://www.rolbe.com/paypal.htm)

Thank for the calculator! This will help me out in so many ways!

BusyBumbleBee
05-22-2010, 02:50 PM
I try to add the paypal fees into the shipping cost. Sometimes I may come out ahead a little, and other times I eat some of it - so I feel like it all pretty much evens out.

Hadn't seen the paypal calculator before, that'll be nice to have handy

KayeLle
05-22-2010, 07:18 PM
will have to look more into those calc when i reopen...